Terms of Service

These Terms of Service ("Terms") govern your access to and use of all products and services operated by Ardiyanto under the Pixelorid brand ("we", "us", or "our"), an individual/sole trader based in Klaten, Central Java, Indonesia.

By creating an account, downloading an app, purchasing a product, or using any part of our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

Pixelorid operates two categories of products:

• SaaS Products — subscription-based software platforms accessible via web or mobile app, requiring an active subscription or free trial. We may offer multiple SaaS products across different business categories, each with its own product page and feature set.
• Digital Products — downloadable templates, spreadsheets, calculators, guides, and other digital resources sold as one-time purchases via third-party marketplaces including Etsy, Gumroad, and Payhip.

Our product portfolio may expand over time. Each product may have supplemental documentation available on its respective product page.

Some of our SaaS products offer a free trial. Whether a trial is available, and how long it lasts, is shown on each product page and at checkout.

• Where a trial is arranged through Paddle at checkout, Paddle may collect payment details, and your paid subscription starts after the trial unless you cancel before it ends.
• Access to paid features is restricted after the trial unless you subscribe.
• One trial per account. Creating multiple accounts to extend trial access is a violation of these Terms.

Continued use of SaaS products after the trial requires a paid subscription, billed in advance. All SaaS payments are processed by Paddle.com, our authorized payment processor and Merchant of Record. By subscribing you also agree to Paddle's terms of service. We never receive or store your payment card data.

Subscriptions renew automatically unless cancelled before the next renewal date. Prices are displayed on each product's pricing page and may change with advance notice.

Digital product purchases are one-time payments processed by the respective marketplace (Etsy, Gumroad, or Payhip) and governed by that platform's payment terms.

SaaS refunds are governed by our Refund Policy and processed by Paddle. Digital product purchases are governed by our Refund Policy and the marketplace's own terms.

By using our services, you agree to:

• Provide accurate and complete information when registering.
• Keep your login credentials confidential.
• Use the services only for lawful purposes.
• Not reverse-engineer, decompile, or tamper with our software or license systems.
• Not resell, redistribute, or sublicense our products to third parties.
• Not use our services to process transactions for illegal goods or services.

All Pixelorid products — software, website content, branding, logos, templates, and underlying code — are the intellectual property of Ardiyanto and protected by applicable law. Nothing in these Terms transfers ownership rights to you.

You retain all rights to your own business data entered into our applications.

We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or fail to pay subscription fees within the applicable grace period.

You may cancel at any time by contacting support@pixelorid.biz.id. Cancellation stops future billing. Refunds, if any, are handled according to our Refund Policy.

Our services are provided "as is" and "as available" without warranties of any kind. We do not warrant that the services will be uninterrupted, error-free, or completely secure.

To the maximum extent permitted by law, Ardiyanto shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including loss of revenue, data loss, or service interruption.

Our total aggregate liability shall not exceed the amount you paid us in the three (3) months preceding the claim.

We may update these Terms at any time. We will notify you of material changes by updating the date above and, where appropriate, by email. Continued use after changes take effect constitutes acceptance.

These Terms are governed by the laws of Indonesia. Disputes shall be subject to the competent courts in Klaten, Central Java, Indonesia, unless otherwise required by mandatory local consumer protection law.

• Email: support@pixelorid.biz.id
• Website: pixelorid.biz.id
• Operated by: Ardiyanto, Klaten, Central Java, Indonesia